Please allow 15 additional minutes for each session and 5 more minutes for first time clients. This is to give time for client intake form evaluation, clients changing before and after massage, and brief discussion after treatment. When booking online, this time is included in the duration of each session. 

Location of Massage: Massage sessions are provided in Concord, NC near Frank Liske Park. Address provided after or during booking. Chair massages at business or events.

After scheduling an appointment: My address will be provided to you. Massage sessions are by appointment only. 

*Cash or card accepted. Tips are welcomed and appreciated.

New Clients: Intake forms may be filled out before first appointment. Located on the 'client forms' tab. Otherwise an additional 5 minutes may be needed.  
       

If you are a business or are having an event and looking for chair massage services, please contact me at crystale.massagetherapy@gmail.com or 980-271-0840.

Cancellation Policy
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

I look forward to serving you!